bos77 Casino & Sportsbook Data Care
This page describes what we collect when you use bos77 and how we keep that data protected. We gather information needed to run your account (email, phone, payment details), verify your identity (documents), and process your transactions (deposits, withdrawals). We also track your activity on our platform (game sessions, bets placed) to manage risk and comply with anti-money-laundering rules.
Our data handling reflects the following commitments: We do not sell your personal information to third parties. We encrypt sensitive data in transit and at rest. We limit access to your documents (identity, address proof) to verification staff only. We retain data only as long as required by law or to fulfil our service obligations. You have the right to access, correct, and request deletion of your personal data, subject to regulatory holds.
Our servers may sit outside your jurisdiction. Users are responsible for understanding that data transfers across borders occur when you use bos77. By accessing our platform, you consent to the processing and storage of your data as described in this policy. Our services are available only where local law permits.
What We Collect and How We Use It on bos77
Account and identity data
When you register on bos77, we collect your email address, phone number, full name, and date of birth. These data are necessary to create and manage your account. We use your email to send account notifications (verification codes, withdrawal confirmations, policy updates). We use your phone number for two-factor authentication and account recovery.
Before your first withdrawal, we require identity verification (KYC). We ask for a copy of your valid ID (passport or national identity card), proof of address (utility bill, bank statement, or rental agreement), and a selfie holding your ID. We store these documents securely in encrypted format. Access is limited to our KYC team and authorized compliance staff. We retain identity documents for the duration of your account and for a period required by local anti-money-laundering regulations (typically three to seven years after account closure).
Payment and transaction data
We collect and store payment method details (e-wallet account numbers, bank account details, QRIS identifiers) to process deposits and withdrawals. We do not store full credit-card numbers or passwords. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle the actual payment transmission; we receive only transaction confirmation and account-to-account transfer records.
We log all transactions—deposits, withdrawals, game bets, and wins—along with timestamps and amounts. This information is used to: generate account statements, process refund requests, investigate disputes, and comply with money-laundering reporting rules. Transaction logs are encrypted and retained for a minimum of seven years for regulatory compliance.
Game and activity data
We track your gaming activity: which games you play, your bet amounts, your win/loss outcomes, session duration, and time stamps. We use this data to: calculate accurate account balances, investigate complaints (e.g., "Why did my spin freeze?"), detect fraud patterns, and comply with fair-play audits by third-party certifiers. Game outcome data is cryptographically hashed and verified by certified random-number generators; we store only the verified result.
We also collect data on how you navigate our platform (page views, button clicks, session duration). This helps us identify technical issues, optimize user experience, and detect anomalies (e.g., automated bot activity). We do not use this data for targeted advertising outside bos77.
Cookies and tracking
We at bos77 use cookies to maintain your login session, remember your preferences (language, theme), and track your activity within our platform. Session cookies expire when you log out or close your browser. Persistent cookies remain for up to one year and help us recognize returning users.
We do not use third-party analytics cookies or tracking pixels that send data to external parties (Google Analytics, Facebook Pixel, etc.). Our internal analytics are limited to traffic within bos77.app. If we ever integrate third-party analytics, we will update this policy and seek your consent where required.
Third-party processors
We share data with the following third parties only as necessary to provide our service:
- Payment processors (online payment, e-wallet, mobile banking, local payment network, online payment, e-wallet, mobile banking, local payment) receive transaction details to process deposits and withdrawals. We do not control how these providers handle your data; review their privacy policies for details.
- Anti-fraud and KYC vendors receive your identity documents to verify authenticity. These vendors are contractually bound to use data only for verification and to delete documents after processing (typically within 30 days).
- Game providers (Habanero, Blueprint Gaming, etc.) receive your account ID and session data to deliver games. They do not receive your personal identity or payment details.
- Legal and compliance authorities may receive data if required by court order, law enforcement request, or anti-money-laundering reporting obligations. We notify you of such requests unless legally prohibited.
Your Rights and Our Commitments on bos77
Data access and correction
You have the right to request a copy of all personal data we hold about you. Contact our support team via email, phone, or live chat; we respond within 30 days. Your data export includes account details, transaction history, identity verification status, and game activity logs. If you identify inaccuracies (wrong phone number, misspelled address), request a correction and we update our records within five business days.
Data deletion
You may request deletion of your account and associated data. We comply with such requests subject to the following limitations: We cannot delete transaction records required by anti-money-laundering law (typically retained for three to seven years). We cannot delete identity documents during the regulatory hold period. We can delete non-essential data (game preferences, session logs older than two years, cookies) upon request. Account closure is permanent; you forfeit any balance remaining in your account.
Data security
We encrypt all data in transit using TLS/SSL protocol. Sensitive data (passwords, payment details, identity documents) are encrypted at rest using AES-256 encryption. We limit staff access to customer data on a need-to-know basis. Access logs are audited quarterly. Our infrastructure undergoes annual security assessments by third-party auditors.
We cannot guarantee absolute security. If we discover unauthorized access to your data, we notify you within 72 hours. You are responsible for protecting your login credentials and for reporting suspected account compromise immediately.
Policy updates
We may update this privacy policy to reflect operational changes, new legal requirements, or clarifications. We notify account holders of material changes via email and by updating the date at the bottom of this page. Continued use of bos77 after a policy update constitutes your acceptance of the new terms. If you disagree with a change, you may request account deletion within 30 days of the update.
Contact bos77
For questions about your data or to exercise your rights (access, correction, deletion), contact bos77 support via:
- Email: [email protected]
- Live chat: available during standard support hours
- Phone: available during standard support hours (response in English and Indonesian)
We respond to data-access requests within 30 days. Deletion requests are processed within 60 days, subject to regulatory holds. For jurisdictional disputes or unresolved complaints, users may escalate to their local data-protection authority.
We at bos77 treat your data as a trust asset. We collect only what is necessary, retain only as long as required, and share only with processors who meet our security standards.